This place suits me perfectly! I love the amenities like the indoor swimming pool, 24-hour reception, and laundry. The staff were fantastic during my first stay, helping me with dining places. I’m coming back for Christmas!

I had a great stay here. The room was modern and clean. The indoor pool was a nice touch for relaxation. Staff were friendly and helpful with local dining options. Excellent location for nearby attractions. 🌟

Event center for weddings, clean and modern facilities, proximity to attractions

The housekeeping needs significant attention!!! Issues like dirty elevators, unkempt gym equipment, and a pool filled with hair should be addressed for a more pleasant stay. Overall, more maintenance is essential!!!

comfortable stay near the event

The room had a very comfortable king-sized bed that made for a great night's sleep. The hotel's location was perfect, being very close to the Western Southern Open facility, making it convenient for us to attend the event.

However, the parking lot was a bit limited.

Couples looking for relaxation

We had a wonderful dinner, shared spicy sausage stuffed mushrooms, and I had a Bone-in Rib Eye that was simply the best I've ever tasted. The atmosphere was perfect for a date night, the service was on point, made us feel special.

It wasn’t budget-friendly but it was acceptable for what we got.

Had a great time with friends! The location is perfect for visiting nearby attractions like Paramount's Kings Island and Jungle Jim's International Market. The hotel was clean and had everything we needed for a comfortable stay. It was a good base for our daily activities, making the trip enjoyable overall.

Only downside was the poor housekeeping service. We had to request basic items multiple times, which was frustrating.

The staff was incredibly accommodating during our stay, helping us find a crib for my great-grandson and going out of their way to make sure we had everything we needed. The location was perfect for visiting nearby attractions, but the bathroom door situation was disappointing—there was no lock and it didn't close fully, which made privacy a concern. Overall, I appreciated the comfort of the room, but breakfast charges felt higher than expected compared to other hotels I’ve stayed in.

The facility was clean and the fireplace outside the breakfast area was a nice touch. The comfortable room really made our stay enjoyable. The housekeeping staff were attentive, ensuring everything was just right for us. Great location for families looking for fun activities!

The modern decor throughout the hotel stands out, creating a clean and inviting atmosphere. The rooms feature ample outlets and a cozy layout, enhancing convenience for travelers.

Unfortunately, the housekeeping left much to be desired. there were numerous instances of dirty rooms with hair and stains, which really dampened the experience. Elevators often felt like they needed better maintenance, and being stuck or delayed became a frustrating reality for some guests. Additionally, the pool appeared cloudy, indicating cleanliness issues that should be addressed promptly. The absence of basic supplies like extra towels and tissues during peak times also added to the frustrations.

wedding bliss and incredible staff hospitality at holiday inn cincinnati north west chester

The reception area was set up beautifully.

The clean room provided a pleasant view, complemented by effective air conditioning. Sami at the front desk stood out with his excellent service. While the breakfast manager was attentive, the overall experience felt lackluster, with nothing exceptionally memorable.

The Holiday Inn provided a modern and clean atmosphere that greatly facilitated my work stay. The business center was well-equipped, allowing me to complete my tasks efficiently. Additionally, the staff were friendly and accommodating, helping me with any requests I had. The breakfast options featured freshly made items, providing a good start to my mornings.

The check-in process took longer than expected due to a technical issue.

i recently stayed in a standard king room and was pleasantly surprised. the hotel felt modern and clean, with a spacious walk-in shower that made my experience enjoyable. it truly exceeded my expectations, especially considering some lukewarm stays in the past.